Privacy Policy

Last Updated: 2025-10-15

Introduction

Indistinct Productions ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard information when you visit metanoia.art (the "Site").

Information We Collect

Automatically Collected Information

When you visit our Site, we may automatically collect:

Browser type and version
Device information
IP address (anonymized)
Pages viewed and time spent
Referring website

Information You Provide

We may collect information you voluntarily provide when:

Subscribing to updates
Making purchases through our Shop
Contacting us via email

This may include:

Name
Email address
Shipping address (for Shop orders)
Payment information (processed securely by Stripe; we do not store full payment details)

How We Use Your Information

We use collected information to:

Operate and improve the Site
Process and fulfill Shop orders
Send exhibition updates (with your consent)
Respond to inquiries
Analyze Site usage and performance
Comply with legal obligations

Lawful Basis (GDPR)

We process your data under the following lawful bases:

Consent: Newsletter subscriptions
Contract: Processing Shop orders
Legitimate Interest: Site analytics and improvement
Legal Obligation: Tax and regulatory compliance

Data Sharing

We do not sell your personal information. We may share data with:

Service Providers: Stripe (payment processing), email service providers
Legal Requirements: When required by law or to protect our rights

All third-party providers are required to maintain appropriate data protection standards.

Data Retention

Shop Data: Retained for 7 years (legal/tax requirements)
Analytics: Anonymized data retained indefinitely
Marketing Consents: Until you unsubscribe or request deletion

Your Rights (GDPR/UK Data Protection)

You have the right to:

Access your personal data
Rectify inaccurate data
Request deletion ("right to be forgotten")
Object to processing
Data portability
Withdraw consent

To exercise these rights, contact: privacy@indistinctproductions.com

Cookies

See our Cookies Policy for details on how we use cookies and similar technologies.

Security

We implement industry-standard security measures to protect your data. However, no internet transmission is 100% secure. You provide information at your own risk.

Children's Privacy

Our Site is not directed at individuals under 16. We do not knowingly collect data from children.

International Transfers

Your data may be transferred to and processed in jurisdictions outside your country of residence. We ensure appropriate safeguards are in place.

Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Last Updated" date.

Contact Us

For privacy-related questions or to exercise your rights:

Email: privacy@indistinctproductions.com Address: Indistinct Productions, Bermuda

This policy applies to metanoia.art and related services operated by Indistinct Productions.